ONLINE SERVICES
Axium Solution Center is our secure interactive online solution center available 24 hours a day, 7 days a week.
Axium Solution Center is your source for the latest information concerning Axium's
products. Accessing Axium Solution Center provides many benefits:
- Download software updates
- Read technical bulletins and release notes
- Read Axium's quarterly newsletter, Focal Point
- Register for informational and educational webinars
- Track the status of existing and historical support requests
Enter Axium Solution Center
Knowledge Base
Axium's Knowledge Base is a great resource for quick answers and solutions.
The database houses more than 3,000 articles which can be bookmarked for
future use or quick access. Using a key word or exact phrase search you can
easily search through our comprehensive database for the answer to your
software question.
Search through bulletins, articles and other helpful documents with step-
by-step instructions to answer your software questions. Our internal staff
continuously updates and enhances articles to provide you with the latest
most detailed information available.
Account Management
Using Axium Solution Center you can manage your account by searching support history
which includes any request, resolutions and answers. Axium Solution Center also
allows you to make changes to your contact information, track product
shipments, manage company information and submit new requests for support.
For more information about our Client Services, contact an Axium
Representative at 800.844.0769 or email csupport@axiumae.com for Protrax
and ajera_support@axiumae.com for Ajera.
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